The Covid-19 crisis has accelerated digital transformation, and in the process, pushed more tech-driven work well beyond the bounds of data centers — into executive suites, marketing departments, human resource offices, and even into the front lines. Business-side professionals with a minimum of development experience — beyond creating spreadsheets — suddenly had to become IT departments within their own home offices, not only troubleshooting network issues, but creating or downloading front-end apps and applications to help them in their jobs.
This new phase we’ve entered — low-code and no-code, 2020s style — shifts the relationship between IT
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