RCI Banque – Press Launch: HALF YEAR RESULTS 2022: MOBILIZE FINANCIAL SERVICES SETS NEW RECORDS IN BUSINESS PERFORMANCE AND CUSTOMER SATISFACTION

RCI Banque

29 July 2022

HALF YEAR RESULTS 2022: MOBILIZE FINANCIAL SERVICES SETS NEW RECORDS
IN BUSINESS PERFORMANCE AND CUSTOMER SATISFACTION

Because of an excellent integration with the Alliance manufacturers’ insurance policies, the first half of 2022 is a semester of report industrial efficiency for Mobilize Monetary Companies:

  • A report financing penetration price1 of 46.5% of registrations, up by 2.2 factors

  • A report service penetration price2 of 209.4% of registrations, up by 24.3 factors

  • A report common financed quantity, up by 14.8%

  • A report stage of buyer suggestion, with a Internet Promoter Rating3

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VIDEO: If you’re a CEO, make buyer care your focus – enterprise coach | The New Instances

Buyer care is probably the most essential aspect of an organisation or an organization. Good buyer care generates extra advertising and marketing and gross sales alternatives.

Nevertheless, fairly often, clients should not handled with one of the best care which could be detrimental for an organization’s skill to realize excellence.

 

A latest survey by Rwanda Improvement Board (RBD) confirmed that there are nonetheless some weaknesses in service supply in some sectors.

 

But, it stays essential how staff work together with shoppers earlier than and after rendering providers, for it speaks lots about an organization’s model.

 

In an unique interview with 

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15 Content material Concepts To Generate Buyer Loyalty (And Indicators It’s Working)

Manufacturers use content material for all kinds of functions, from creating consciousness of their choices amongst potential prospects to pushing prospects towards conversion. As soon as a model’s content material has led customers by the gross sales funnel to a purchase order, the following step is to retain their enterprise and switch them into repeat prospects.

Along with following up instantly with present prospects, a enterprise can put content material to work in turning them into loyal followers of the model. Right here, members of Forbes Communications Council share sensible concepts for utilizing content material to generate buyer loyalty, together

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Lack of Mental Property, Buyer Knowledge Pose Biggest Enterprise Dangers

Regardless that organizations skilled a rise within the variety of assaults and breaches over the previous yr, many had been higher at detecting and responding to them – due to latest investments in incident response and safety operations heart capabilities. That is in line with a latest Darkish Studying survey of 215 IT and cybersecurity professionals, who recognized the sorts of incidents posing the best risk to the group’s delicate information.

Darkish Studying’s “The State of Incident Response 2021” report reveals that safety professionals have been most involved about breaches of mental property and enterprise secrets and techniques (36%), adopted

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