LONG GROVE, Illinois (WBBM) — What started out as a plumbing nightmare dragged on to an insurance nightmare – and now, a Long Grove family is suing their insurance company because they say they can’t get straight answers about their repairs.

They told CBS 2’s Tim McNicholas all about the stinky situation.

The Clays thought they had moved into their dream home.

“I thought that it was great,” said LaShawn Clay. “It was spacious enough for my family and I.”

But they say the seller never mentioned the septic problem that would rain on their parade a few