April 17, 2021

customers

Insurance giant AXA Switzerland now allows customers to pay premiums in bitcoin

Insurance giant AXA Switzerland now allows customers to pay premiums in bitcoin.

Announcing the news on Thursday, AXA Switzerland said the bitcoin payment option is available for all its non-life products. Life insurance products do not support the option for “regulatory reasons.”

“This is AXA’s response to growing demand from its customers for alternative payment solutions, with new technologies playing an ever-greater role,” said Claudia Bienentreu, head of open innovation at AXA Switzerland.

The company has partnered with Swiss crypto broker Bitcoin Suisse for the initiative, meaning bitcoin payments would go to Bitcoin Suisse and be converted into Swiss francs

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Can a business legally ask to see a customer’s vaccine card?

As more Americans get vaccinated against COVID-19, you may be wondering if it’s safe to return to work and whether you can freely cater to customers in person. One way to ease this return is to require that both your customers and employees get vaccinated. But tread lightly, as requiring a vaccine—or even proof of one—can be a minefield for businesses, Inc. reports

In most cases, a business can require employees to get vaccinated, but they will have to make accommodations for employees who don’t get a vaccine due to a particular disability or sincerely held religious objection. The

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Flagstar Bank customers’ personal information stolen in ransomware attack, officials say

Flagstar Bank is warning customers that their personal information, including social security numbers, may have been stolen in a ransomeware attack.

The company said the hack was discovered in January but customers said they were recently notified.

Local 4 learned that the thieves got social security numbers as well home addresses not only of customers but also possibly employees. Flagstar has reached out to customers impacted and offering a credit monitoring service.

Contact Flagstar if you’ve been affected or have concerns.

READ: Despite hacks, US not seeking widened domestic surveillance


A tool designed to help businesses protect themselves from further

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AT&T begins selling 5G fixed wireless to business customers


DALLAS – What’s new? AT&T* is adding fixed 5G wireless solutions to the first nationwide business-focused broadband network, which combines our AT&T Wireless Broadband and our leading business fiber network, now enhanced this week with the addition of new fixed 5G wireless solutions.


Our leading business fiber network already connects more than 2.5M business customer locations with fixed and wireless solutions nationwide, delivering speeds 20 times faster than cable[1]. And now we’re adding more 5G power to AT&T Wireless Broadband. Beginning in April, we’re offering new fixed wireless router options from Sierra Wireless and Cradlepoint to give

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Keeping Customers Happy To Grow Your Business

By Betsabe Brewer, Head of Customer Success, CashDrop

When you hear ‘customer success,’ do you tune it out because you think your business isn’t big enough for that? Or is it something that keeps you up at night? 

No matter how big your company is, customer success equals your success. Accelerate the growth of your business by focusing on growing a loyal customer base that helps increase sales. The challenge is creating processes in your business that ensure customers are getting the same experience, every time. 

Here are some lessons merchants using CASHDROP have learned to supercharge their business with

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The Mobile Finance Apps That Banks Don’t Know Their Customers Use

OBSERVATIONS FROM THE FINTECH SNARK TANK

A new study from Cornerstone Advisors found that 76% of smartphone owners use mobile apps to manage their finances from fintech companies like Robinhood, PayPal, and Credit Karma.

Not surprisingly, generational differences in usage are significant: 93% of Gen Zers and Millennials (21 to 40 years old) use mobile financial apps, 81% of Gen Xers (41 to 55 years old) are fintech users, and even 56% of Baby Boomers use at least one mobile app to help them manage their financial lives.

Consumers’ Shadow Financial Lives

Bankers may be

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