March 12, 2021

customers

AT&T begins selling 5G fixed wireless to business customers


DALLAS – What’s new? AT&T* is adding fixed 5G wireless solutions to the first nationwide business-focused broadband network, which combines our AT&T Wireless Broadband and our leading business fiber network, now enhanced this week with the addition of new fixed 5G wireless solutions.


Our leading business fiber network already connects more than 2.5M business customer locations with fixed and wireless solutions nationwide, delivering speeds 20 times faster than cable[1]. And now we’re adding more 5G power to AT&T Wireless Broadband. Beginning in April, we’re offering new fixed wireless router options from Sierra Wireless and Cradlepoint to give

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Keeping Customers Happy To Grow Your Business

By Betsabe Brewer, Head of Customer Success, CashDrop

When you hear ‘customer success,’ do you tune it out because you think your business isn’t big enough for that? Or is it something that keeps you up at night? 

No matter how big your company is, customer success equals your success. Accelerate the growth of your business by focusing on growing a loyal customer base that helps increase sales. The challenge is creating processes in your business that ensure customers are getting the same experience, every time. 

Here are some lessons merchants using CASHDROP have learned to supercharge their business with

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The Mobile Finance Apps That Banks Don’t Know Their Customers Use

OBSERVATIONS FROM THE FINTECH SNARK TANK

A new study from Cornerstone Advisors found that 76% of smartphone owners use mobile apps to manage their finances from fintech companies like Robinhood, PayPal, and Credit Karma.

Not surprisingly, generational differences in usage are significant: 93% of Gen Zers and Millennials (21 to 40 years old) use mobile financial apps, 81% of Gen Xers (41 to 55 years old) are fintech users, and even 56% of Baby Boomers use at least one mobile app to help them manage their financial lives.

Consumers’ Shadow Financial Lives

Bankers may be

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DTC Insurance Company Lemonade Uses Art To Connect With Its Youthful Customers

Lemonade’s Instagram art

The insurance market is highly competitive, with big marketing budgets and highly recognizable mascots – like the Geico gecko and Progressive’s Flo.

The direct-to-consumer insurance company Lemonade (which went public in July) started four years ago in New York City offering renters’ insurance – the type of $60 per year policies  the  big guys didn’t want to bother with.

Lemonade’s strategy is to sign up customers for its inexpensive renters’ insurance policies, and keep them happy with customer service features like three-second, automated claims payouts. When those customers buy a home, adopt a pet or buy life

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Local matchmaking service customers are calling a waste of money

DENVER — Elizabeth Young first saw ads for It’s Just Lunch in airplane magazines.

After not having luck with other online dating apps, Young, a 41-year-old school counselor, said she decided to write a check to It’s Just Lunch Denver. It cost Young $2,700 for a lifetime membership and then a fee of roughly $90 per month.

The dating service sells itself as an elite international matching service that has offices across the country, including in Denver.

“What they say is ‘It’s Just Lunch is the world’s No. 1 personal matchmaking service. It’s personal, it’s private, it’s convenient, it’s real.’

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