June 21, 2021

The Hartford Insurance Review 2021: Auto Discounts for AARP Members

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The Hartford is a Fortune 500 insurance company that has been around since 1810 and provides auto and home insurance in all 50 states. The Hartford is not known for its large market share in the auto and home insurance categories, yet it plays a more prominent role with employee group benefits, business insurance, and mutual funds. 

The Hartford targets those 50-and-older with its partnership with the AARP (American Association of Retired Persons). AARP members will receive discounts and perks for its auto and home policies through The Hartford. 

With high J.D. Power ratings for customer satisfaction and its financial strength, The Hartford is worth considering if you’re an AARP member and shopping for home and auto insurance. 

The Hartford Auto Insurance

The Hartford offers appealing car insurance options for seniors and AARP members. In 2019 The Hartford reported an average savings of $449 in premiums for those that switched to the AARP. Auto Insurance program with The Hartford. The company’s biggest draw for its 50-plus population is its RecoverCare Essential Services coverage which reimburses policyholders up to $2,500 in household services if in need of assistance after an injury.  

Types of Coverage

  • Bodily injury liability coverage
  • Property damage liability coverage
  • Collision coverage
  • Comprehensive coverage
  • Uninsured/underinsured motorist coverage
  • Medical payments coverage (not available in all states)
  • Personal injury protection (not available in all states)
  • Full glass coverage
  • Towing coverage
  • Personal umbrella insurance
  • Gap insurance
  • Rental car reimbursement coverage
  • Rental car insurance
  • Accident forgiveness
  • Disappearing collision deductible
  • New car replacement coverage (included in all policies)
  • 24-hour roadside assistance (included in all policies)
  • RecoverCare, which is included in all policies and reimburses certain services after an accident, including
    • House cleaning
    • Lawn maintenance
    • Snow removal
    • Dog walking
    • Transportation
    • Food preparation

Cost of The Hartford Auto Insurance

The average annual premiums for The Hartford car insurance are as follows:

  • Minimum coverage: $754
  • Full coverage: $2,270

The Hartford auto prices are higher than the average annual premium of $1,674, according to Bankrate’s latest data. Make sure to compare quotes from other car insurance companies before exploring The Hartford. Bear in mind, though, that policies from The Hartford include a lot of extra features at no cost, and you may be eligible for some significant discounts on your policy. 

The Hartford Auto Insurance Discounts

  • Up to 10% in savings for AARP members   
  • Safety feature discounts: You can save if your car has anti-lock brakes or other safety features
  • Vehicle fuel type discount: You’ll get extra savings if you drive a hybrid or electric vehicle
  • Defensive driver course: If you complete a defensive driver training course, you can get a discount on your policy for the three years that follow
  • Multi-policy discount: If you bundle your auto insurance with another policy from The Hartford, you’ll save 5% on your car insurance and up to 20% on your home, condo, or renters insurance
  • Payment discount: If you pay your annual premium in full instead of making monthly payments, you’ll receive a discount on the overall cost of your policy

The Hartford Home Insurance

The Hartford offers renters, condo, homeowners, flood, and umbrella insurance to AARP members. The Hartford reduces the hassle of applying for homeowners insurance with its easy online quoting tool, according to Martin Orefice, founder of real estate site Rent to Own Labs.  “It automatically pulls relevant information about your home that you’ll need for your quote, which includes physical metrics like square footage, roof shape, materials, and foundation shape and type. This makes everything highly convenient and smooth,” he said. 

Types of Home Insurance Coverage

  • Dwelling coverage
  • Other structures coverage
  • Personal property protection
  • Loss of use coverage
  • Personal liability coverage
  • Medical payments coverage

Cost of The Hartford Home Insurance

For a $250,000 dwelling, policyholders with The Hartford pay an average of $1,730 annually. The national average premium for the same home value is $1,312, according to the latest data from Bankrate. AARP members should shop around to get the best rates, but also keep in mind that the high price may be offset by discounts. 

The Hartford Home Insurance Discounts

  • Multi-policy discount: Bundling your home insurance with your auto insurance could save you up to 20% on your home insurance and 5% on your auto insurance
  • Safety/security discounts: Updating your security system, installing smoke detectors, and other changes that improve the safety and security of your home could save you money on your policy
  • Retiree credit: If you and your spouse work less than 24 hours per week or are retired, you’ll qualify for a credit towards your annual premium
  • Claims-free discount: You’ll save more the longer you go without filing a claim
  • Renewal credit: Stay with The Hartford for at least four years, and you’ll get a loyalty credit on your premium

The Hartford Life Insurance

The Hartford only offers group life insurance plans to businesses. Individuals can’t get a quote or apply for life insurance from The Hartford. Those seeking life insurance, however, will need to search elsewhere. This means they’ll miss out on the bundling discounts offered by some other major insurers that offer auto, home, and life. 

The Hartford Insurance Ratings

With over 200 years of experience, The Hartford has a history of strong financial stability. 

The Hartford ranks well above average in both J.D. Power’s 2020 U.S. Auto Claims Satisfaction Study and the 2020 U.S. Property Claims Satisfaction Study. 

The National Association of Insurance Commissioners (NAIC) reports a below-average number of complaints for its auto policies. However, the NAIC received double-the-average number of complaints about its homeowners policies. The two highest complaint categories were claim handling and underwriting.  

The Hartford Auto Insurance

J.D. Power: 888 out of 1,000 Industry Average: 872

NAIC: 0.90/1.00 (below average complaints)

A.M. Best: A+ (Superior)

The Hartford Home Insurance

J.D. Power: 896 out of 1,000 Industry Average: 881

NAIC: 2.36/1.00 (More than double the average complaints)

A.M. Best: A+ (Superior)

The Hartford Life Insurance

J.D. Power: Not Rated Industry Average: 763

NAIC: Not rated

A.M. Best: N/A

The Hartford Pros and Cons

The Hartford’s auto insurance provides benefits like roadside assistance and RecoverCare, which is “an admirable effort to look after the insured while recovering from an accident,” says Seth Lytton, chief operating officer at automotive site The Detroit Bureau.  “This can include help paying for lawn care, house cleaning, transport costs, and dog walking,” he explained. 

The Hartford’s online tool makes it convenient for homeowners to get their estimated premium, and auto customers can get a quote online as well, notes Orefice. But, applicants “looking for more flexibility in terms of the scope of coverage” may need to speak with a customer service representative, he said. 

There’s an attractive multi-policy discount for bundling your auto insurance with your home, condo, or renters policy. However, The Hartford only offers individual auto and home insurance policies to AARP members over age 50. People looking to bundle with life insurance will be better served by another company. 

The Hartford promotes discounts for seniors, however, overall average rates for The Hartford policies were higher than the average premiums of competing insurance providers. If you’re not eligible for The Hartford’s discounts, you might find a better price elsewhere. 

Pros

  • Discounts for AARP members

  • Extra coverage included

  • 24/7 claims assistance

  • Easy online quotes

  • Excellent financial strength ratings

  • Scores well with J.D.Power for claims satisfaction

  • Auto insurance complaints indexes below average with the NAIC

Cons

  • Not available to everyone

  • No individual life insurance policies

  • Can be costly if you don’t qualify for discounts

  • Customization may require calling an agent

  • Home insurance complaints indexed very high with the NAIC

Other Policies Offered by The Hartford

  • Business insurance
    • Business owner’s policy
    • Business income insurance
    • Home-based business insurance
    • General liability insurance
    • Professional liability insurance
    • Worker’s compensation insurance
    • Commercial auto insurance
    • Commercial property insurance
    • Commercial flood insurance
    • Commercial umbrella insurance
    • Cyber insurance
  • Employee benefits
    • Short-term disability insurance
    • Long-term disability insurance
    • Critical illness coverage
    • Life insurance
    • Accident insurance
    • AD&D insurance
    • Hospital indemnity insurance

Bottom Line

AARP members looking for robust home and auto insurance coverage at a discount should not overlook The Hartford. 

But since The Hartford doesn’t always provide competitive pricing, seniors should also get quotes from a handful of other car and home insurance providers. Furthermore, insurance-seekers under age 50 or people looking for an auto, home, and life insurance bundle will need to look elsewhere. 

Frequently Asked Questions

Who Offers the Cheapest Car Insurance for Seniors?

Car insurance premiums depend on several individual factors besides age, including driving history, gender, credit score, and occupation. Therefore, not everyone will find the best rate from the same provider. However, on average, the Bankrate data shows the cheapest car insurance providers for 60-year-old drivers are USAA, Erie, Geico, Auto Owners, and State Farm.

Does AARP Offer Good Car Insurance?

The AARP Auto Insurance Program from The Hartford comes with great customization options, discounts, and 24/7 claims service. Each policy also includes some extra features not offered by other providers, such as reimbursement for certain home maintenance services should the policyholder suffer an accident, new car replacement coverage, and roadside assistance. The Hartford has a strong history of paying claims along with great financial strength and customer satisfaction ratings. While it’s not the only good insurance provider for older folks, it’s well worth considering.

Is AARP Insurance Cheaper?

Not necessarily. In fact, average rates for The Hartford’s home and auto policies are higher than the national average. However, the AARP home and auto insurance programs offered by The Hartford come with some great benefits, and it’s possible you could get a low rate if you’re eligible for many of the company’s available discounts.